Quick answers about charging, battery care and choosing where to ride. For model-specific help, email info@esuvehicle.com.
Can I charge from a standard household outlet?
Check the input rating printed on the charger supplied with your model before connecting it to a household outlet. Follow the charger and product manual.
Is a charger included?
Check the individual product listing for what is included with your model. If you are unsure which charger you need, contact ESU before ordering.
Does the battery need maintenance?
Follow the battery care and inspection instructions in your product manual. For a battery or charging concern, contact ESU with your model and a description of the issue.
How should I charge my battery?
Use the compatible charger specified for your model and follow the charging instructions in its manual. Battery removal and indicator behavior can vary by model.
How should I store my battery between rides?
Follow the storage charge level, temperature and inspection schedule specified in your battery manual. Contact ESU if you need the instructions for your model.
Can I ride on roads or public trails?
Riding access depends on the specific model and the rules for your location and route. Check the applicable road and trail requirements before riding.